Employee Assistance Program (EAP)
Our EAP programs provide therapeutic, counseling, and coaching services through contractual agreements with corporate and business entities. Employees receive confidential support for personal and work-related challenges, designed to strengthen well-being and productivity while keeping the employee’s information
confidential from their employer.
Trauma support
Grief & crisis support
Stress management
Coaching & consultation
Corporate development
How our EAP services work
Our EAP services are offered on an up-front, pay-as-you-go basis for direct contact with individuals, and on a contracted basis with employers. LEAPS provides services through a dedicated phone line or an online portal.
Availability: Services are provided based on our website hours. We facilitate a 24-hour response time once contacted,
except for extenuating circumstances (e.g., travel or vacation with prior notice).
How to use our EAP services
- 1
Accessing support
Submit a “New Client Intake Form” on our website, then schedule a free, confidential 15-minute consultation using our scheduling app, or access EAP support through your HR department.
- 2
Initial assessment
We discuss the client’s needs and develop an intervention plan aligned with your organization’s available resources included in your company’s EAP plan.
- 3
Counseling & referrals
We can connect clients with qualified counselors for a set number of short-term, purposeful sessions. If longer-term or specialized support is needed, we provide referrals to external partners.
- 4
Other services
EAP support may also include resources for career coaching, guidance and advice, and critical incident response.
Key features
- Confidentiality: employers do not receive information about who uses the service or the nature of their concerns.
- Cost: varies by session length, the nature of the issue(s), and the complexity of the therapeutic intervention required.
- Scope of support: includes trauma, stress, grief, substance use, family problems, and other mental health challenges.
- Accessibility: available based on our website hours with a 24-hour response time once contacted (with limited exceptions).
Key benefits
LEAPS’s EAP supports personal and work-related issues to help improve productivity, reduce absenteeism, and lower turnover—while strengthening morale, workplace culture, and overall well-being.creased productivity
Reduced absenteeism
Lower turnover costs
Improved culture & climate
Enhanced recruitment
Benefits for employees
- Confidential support: private access to therapy, counseling, coaching, and consultation services.
- Improved mental & physical health: support for trauma, stress, substance use, grief, and related challenges.
- Better work-life balance: tools, assessments, and evidence-based strategies to optimize outcomes.
Benefits for the workplace
- Increased productivity: reduced distractions, presenteeism, and absenteeism; improved focus and performance.
- Reduced absenteeism: support for holistic well-being can lead to fewer sick days.
- Lower turnover costs: improved satisfaction and retention reduces recruiting and training expenses.
- Improved culture & climate: shows employees they’re valued, boosting morale and workplace climate.
- Enhanced recruitment: a strong EAP helps attract competent candidates in a competitive market.